# Alternatives and comparisons

> Comparisons between CubeMSP and the systems it is usually weighed up against, including when the other system is the better choice.

**URL:** https://cubemsp.co.uk/alternatives

How these pages are written:

- Every statement about another product is a structural fact published by that vendor - how it is licensed, how it is deployed, whether it is sold direct or through partners. We do not comment on anyone’s quality, reliability or roadmap.
- We do not quote competitor prices. They change, they vary by reseller and territory, and a stale figure would be unfair to them and misleading to you. We describe the shape of the pricing instead.
- Each page carries a "when they are the better choice" section. If we could not find a case where the other system wins, the page would not exist.
- Cube Systems Limited is not a partner, reseller or affiliate of any vendor listed. All trade marks belong to their respective owners.

**Last reviewed against vendor sites:** 2026-08-06

## MSP-native PSA

Platforms built specifically for service providers. The most direct comparison, and the group we take most seriously.

- **HaloPSA** (Halo Service Solutions) - A deep, highly configurable British PSA. The most capable product on this list, and the most work to set up. https://cubemsp.co.uk/alternatives/halopsa
- **Autotask PSA** (Kaseya) - A long-established enterprise-grade PSA, now part of a large vendor group with a broad MSP product portfolio. https://cubemsp.co.uk/alternatives/autotask-psa
- **ConnectWise PSA** (ConnectWise) - The other long-established enterprise PSA, at the centre of a broad ecosystem of MSP tooling and a very large partner community. https://cubemsp.co.uk/alternatives/connectwise-psa

## Combined RMM and PSA

One product doing monitoring and business management. Commercially simple, and less deep at each half than a specialist.

- **Syncro** (Syncro) - RMM and PSA in one product at a single per-technician price. Popular with smaller providers for exactly that reason. https://cubemsp.co.uk/alternatives/syncro
- **Atera** (Atera) - All-in-one RMM, helpdesk and reporting on per-technician pricing with unlimited devices, aimed squarely at simplicity. https://cubemsp.co.uk/alternatives/atera

## General ITSM

Strong service management platforms designed for internal IT departments rather than for providers serving many clients.

- **Freshservice** (Freshworks) - A polished, well-designed ITSM platform built primarily for internal IT departments rather than for service providers. https://cubemsp.co.uk/alternatives/freshservice

## What you have now

The incumbent in most small providers, and adequate for longer than software vendors like to admit.

- **Spreadsheets & A Shared Mailbox** (Your own team, over several years) - The most common system we are asked to replace, and one that stays adequate for longer than most vendors will admit. https://cubemsp.co.uk/alternatives/spreadsheets-and-shared-mailbox

## Contact

- **Product:** CubeMSP
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubemsp.co.uk
- **Sales:** sales@cubemsp.co.uk
- **Support:** support@cubemsp.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)