# Syncro alternative

> One subscription instead of two, which is a strong argument at ten technicians.

**URL:** https://cubemsp.co.uk/alternatives/syncro

**Vendor:** Syncro | **Category:** Combined RMM and PSA | **Last reviewed:** 2026-08-06

## What Syncro actually is

Syncro combines remote monitoring and management with professional services automation in a single platform, licensed per technician with unlimited endpoints. For a small provider that is a materially simpler commercial proposition than buying an RMM and a PSA separately, and the integration between the two halves is naturally tighter than any connector could be. The trade-off is the one that always attaches to combined products: each half is less deep than a specialist would be, and choosing it means accepting both halves as a package. Providers usually leave when one of the two stops being sufficient.

## What Syncro does well

- RMM and PSA in one subscription, which removes an entire integration and an entire supplier relationship.
- Per-technician pricing with unlimited endpoints - predictable and simple to model as you grow.
- Fast to get running compared with an enterprise PSA implementation.
- Well suited to smaller providers who want one tool rather than a best-of-breed stack.

## Side by side

| Dimension | Syncro | CubeMSP |
| --- | --- | --- |
| Scope | RMM and PSA in one product | Business layer only - your RMM stays yours |
| Commercial shape | One per-technician subscription covering both | Per technician for the business layer; you buy RMM separately |
| Knowledgebase | A documentation module you populate | Drafted from resolved incidents, semantically searchable |
| Client reviews | Reporting you assemble into a review yourself | Assembled from period data and AI-narrated as standard |
| Client project visibility | Through the client portal | Shared kanban boards, no per-client-user charge |
| Recurring services | Contracts and billing built around the managed endpoint | Any recurring line - licences, circuits, hosted services - with cost and sell |

## Worth checking before you sign

- **Combined means compromise on both halves:** A product doing two jobs is rarely as deep at either as a specialist. Which half you notice first depends on which side of your business grows more complicated.
- **The bundle is the point, and the constraint:** The commercial advantage comes from taking both halves. If you decide you want a different RMM, most of the reason for choosing it goes with the decision.
- **Client-facing output is functional rather than a feature:** Reporting and client communication exist, but building a persuasive quarterly review from them is still largely manual work.
- **Scale it is aimed at:** Positioned for smaller providers. Firms growing past a certain size and process complexity commonly find they need more depth on one side or the other.

## When Syncro is the better choice

If the single biggest thing you want is one supplier and one bill for both monitoring and business management, Syncro delivers that and CubeMSP does not - we deliberately do not build an RMM. For a five-technician firm watching costs closely, that argument is strong and we will not talk anybody out of it. Come back when the business side has outgrown it.

## What leaving Syncro involves

- **The RMM decision comes first:** Moving the business layer to CubeMSP means choosing an RMM to keep or move to. That decision should be made deliberately and first, not discovered halfway through.
- **Bring the ticket history:** It is what makes the knowledgebase and retrieval useful on day one rather than in month six.
- **Rebuild the recurring book properly:** Contracts built around managed endpoints usually need restructuring into service lines with cost and sell on each. It is a few days of work and it is where most of the margin visibility comes from.

## Frequently asked questions

**Do you offer an RMM?**

No, and we do not intend to. Building a competitive monitoring agent is years of specialist engineering, and doing it badly alongside a business platform would help nobody. We integrate with the RMM you choose.

**Will we end up paying more overall?**

Possibly, because you will be buying two products instead of one. The comparison worth making is total cost against what the business layer actually gives you - renewal visibility, real margin per client, and reviews that no longer take a day to prepare.

**Can we migrate our Syncro data?**

Clients, contacts, contracts, tickets and time, yes. RMM-side data - agents, policies, scripts - belongs to whichever RMM you keep and is not ours to move.

**We are five technicians. Is CubeMSP overkill?**

Possibly, and we will say so if it is. Below about five technicians a combined tool is often the right answer, and we would rather you came back in two years than left in six months.

## Related comparisons

- **Atera alternative** - https://cubemsp.co.uk/alternatives/atera
- **HaloPSA alternative** - https://cubemsp.co.uk/alternatives/halopsa
- **Autotask PSA alternative** - https://cubemsp.co.uk/alternatives/autotask-psa

> Syncro is a trade mark of Syncro. Cube Systems Limited is not affiliated with, endorsed by or a partner of Syncro. This comparison is based on information published by the vendor and was last reviewed on 2026-08-06. Verify current details with the vendor before making any decision.

## Contact

- **Product:** CubeMSP
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubemsp.co.uk
- **Sales:** sales@cubemsp.co.uk
- **Support:** support@cubemsp.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)