# Guides

> Practical writing about choosing, costing and running MSP software in the UK.

**URL:** https://cubemsp.co.uk/guides

These exist because the questions in them come up in almost every first conversation. They are deliberately useful whether or not you end up buying anything from us.

- **Building an IT knowledgebase that does not die after forty articles** (8 min, updated 2026-08-06) - Why knowledgebase projects stall at the same point every time, and the structural change that stops it happening. https://cubemsp.co.uk/guides/building-a-knowledge-base-that-survives
- **Working out which of your clients actually make money** (10 min, updated 2026-08-06) - A practical method for measuring the true cost of supporting a client, and what to do about the ones that lose money. https://cubemsp.co.uk/guides/client-profitability-for-msps
- **Client service reviews that are worth the meeting** (9 min, updated 2026-08-06) - What to put in a quarterly service review, what to leave out, and how to stop it taking a day to prepare. https://cubemsp.co.uk/guides/client-service-reviews-that-work
- **What MSP software actually costs in the UK** (8 min, updated 2026-08-06) - The pricing models used in this market, the costs that are usually left out of the comparison, and how to build a total that means something. https://cubemsp.co.uk/guides/what-msp-software-costs-uk
- **How to choose MSP software without regretting it in eighteen months** (11 min, updated 2026-08-06) - A practical process for evaluating PSA and MSP management platforms, including the questions that actually predict how the implementation will go. https://cubemsp.co.uk/guides/how-to-choose-msp-software
- **Signs your MSP has outgrown spreadsheets and a shared mailbox** (9 min, updated 2026-08-06) - How to tell the difference between a provider that is busy and one whose systems have quietly stopped keeping up - and what to do first. https://cubemsp.co.uk/guides/signs-you-have-outgrown-spreadsheets

## Contact

- **Product:** CubeMSP
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubemsp.co.uk
- **Sales:** sales@cubemsp.co.uk
- **Support:** support@cubemsp.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)