Provider types
The same platform, set up for the kind of provider you are
These pages are about the sort of business you run rather than the sectors your clients work in. A telecoms reseller, a security consultancy and a general IT support firm all sell a recurring service - but what they renew, what they bill and what they have to evidence are not the same. These pages set out what changes in the configuration, and what it costs you when it is missing.
- 6 provider types
- Nationwide, implemented on site
- 01234 672 617
Managed Service Providers
The core case: recurring support contracts, a shared service desk, project work alongside the day job, and a review meeting every quarter.
Read moreIT Support Companies
For firms whose revenue is still largely break-fix and blocks of hours, and who want to move towards recurring contracts without losing the work they already do.
Read moreCyber Security Providers
For MSSPs and security consultancies: incident history that stands up to scrutiny, evidence for accreditation, and reviews clients can hand to an auditor.
Read moreTelecoms & Unified Comms Providers
For resellers of lines, circuits, SIP and hosted telephony: hundreds of small recurring lines per client, each with its own term and renewal date.
Read moreCloud & Hosting Providers
For providers reselling cloud, licences and hosted infrastructure: consumption that moves monthly, licence counts that drift, and margin that needs watching.
Read moreAV & Systems Integration Firms
For audio-visual, access control and smart building integrators: installed estates, planned maintenance, reactive callouts and multi-site clients.
Read more
Not on the list?
These are the sectors we see most, not the only ones the platform suits. If you make, buy, store, move, fit or service physical things and the paperwork has stopped keeping up, the conversation is the same one.
Talk to us
Tell us what your sector gets wrong about software
Most industry-specific systems are a general one with the vocabulary changed. Tell us the requirement everybody else has ignored and we will tell you whether we handle it.