Alternatives
What we are, and are not, better at
Most comparison pages are written to make one product look inevitable. These are not. Every page below states plainly when the other system is the better choice - because you will find out either way, and it is cheaper for both of us if you find out now.
- 7 comparisons
- Vendor-published facts only
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How these pages are written
- Every statement about another product is a structural fact published by that vendor - how it is licensed, how it is deployed, whether it is sold direct or through partners. We do not comment on anybody’s quality, reliability or roadmap.
- We do not quote competitor prices. They change, they vary by reseller and territory, and a stale figure on our site would be unfair to them and misleading to you. We describe the shape of the pricing instead, so you know what to ask for.
- Each page carries a “when they are the better choice” section that we mean. If we could not write one, the page would not be here.
- We are not a partner, reseller or affiliate of any vendor listed. All trade marks belong to their respective owners.
MSP-native PSA
MSP-native PSA
Platforms built specifically for service providers. The most direct comparison, and the group we take most seriously.
HaloPSA alternative
A deep, highly configurable British PSA. The most capable product on this list, and the most work to set up.
Read the comparisonAutotask PSA alternative
A long-established enterprise-grade PSA, now part of a large vendor group with a broad MSP product portfolio.
Read the comparisonConnectWise PSA alternative
The other long-established enterprise PSA, at the centre of a broad ecosystem of MSP tooling and a very large partner community.
Read the comparison
Combined RMM and PSA
Combined RMM and PSA
One product doing monitoring and business management. Commercially simple, and less deep at each half than a specialist.
Syncro alternative
RMM and PSA in one product at a single per-technician price. Popular with smaller providers for exactly that reason.
Read the comparisonAtera alternative
All-in-one RMM, helpdesk and reporting on per-technician pricing with unlimited devices, aimed squarely at simplicity.
Read the comparison
General ITSM
General ITSM
Strong service management platforms designed for internal IT departments rather than for providers serving many clients.
What you have now
What you have now
The incumbent in most small providers, and adequate for longer than software vendors like to admit.
A note on fairness
Every product on this list has customers who are happy with it, and several of them do things we deliberately do not do at all. If you read one of these pages and conclude the other system is right for you, that is a good outcome and we would rather you reached it here than eighteen months into an implementation with us.
If you spot something on these pages that is out of date or wrong - including if you work for one of the vendors listed - tell us and we will correct it.
Last reviewed against vendor sites 2026-08-06
Comparisons
Tell us what you are weighing up
Send us the shortlist. If one of the others fits you better we will say so on the call, not after the paperwork.